Last Updated: May 17, 2025
At ParentPal, your satisfaction is important to us. You may be eligible for a refund under the following circumstances:
ParentPal offers a 7-day trial (or 14 days for Early Access members) for ₹11.
If you cancel during this period, you won't be charged the monthly subscription fee.
Please note: The ₹11 trial fee is non-refundable.
Multiple trial sign-ups from the same user or device may be restricted and are not eligible for refunds.
If you encounter persistent technical issues that prevent you from accessing or using ParentPal, and our support team is unable to resolve the issue within 5 business days, you may be eligible for a full or partial refund, at our discretion.
Founder's Circle memberships (₹499 one-time payment) are eligible for a full refund within 7 days of purchase if no benefits have been used.
After this period, or once any benefit has been accessed, the membership becomes non-refundable.
To request a refund, email us at support@iamparentpal.com with the following details:
We will respond within 3 business days, and approved refunds will be credited to your original payment method within 5–7 business days.
Refunds processed via PhonePe or other payment gateways follow their respective timelines — typically 5–7 business days. The refund will be credited back to the original payment source.
We reserve the right to decline refund requests that:
In such cases, we may ask for further clarification before proceeding.
We may update this policy occasionally. When we do, we'll revise the "Last Updated" date at the top. We encourage you to review this page regularly.
For any questions or concerns, please reach out to:
📧 support@iamparentpal.com